Customer Service

Amazing Rug's 24×7 Customer Service team is happy to assist you with any questions at any time. Feel free to contact us by phone or email.

Phone: 718.492.6233 

Our Customer Service team handles all product and sales related inquiries.

  • What is the best way to care for my new shaggy run?
  • Do you offer a warranty on your shaggy rugs and pillows?
  • Are your decorative pillows washable?
  • Can I sell your products in my online or brick and mortar store?
  • Do you offer volume discounts?

We are here to help you! Here are some helpful links for your information:

Order Status

Shipping & Handling

Frequently Asked Questions

Return Policy